Some missing episodes :-(
I love Hotel Impossible; I think it's great - in fact, I use it in my hospitality courses because I think the show does a such a good job of covering a variety of aspects within the lodging industry (better than I can do by lecturing). I have to say, I was dissappointed that the entire season (1) wasn't included within this set. Hopefully the missing episodes will be released at some point - because they were all enjoyable.
Not Just for Hotels
In this entertaining series, Anthony Melchiorri is teaching all retail businesses how to take the perspective of their customers. He rapidly, and respectfully, trains indolent, clueless, owners, managers, and employees, in the art of retailing. It should be a required course in any business school across the country.
Great resource!
It's a great show to learn which are the most common mistakes hoteliers make and the solutions for them. It's also very entertaining. Great Buy!
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